October 2024 – The Journal of Healthcare Contracting
Nedley said he and his supply chain team will tell every vendor they contract with to be one thing for the organization – easy to work with. “Don’t make it cumbersome to work with your organization,” he said. “Don’t make it more expensive than it has to be. Let’s sit down up front and talk things out.
“People sort of wash over the whole freight aspect,” he continued, “and that’s something that we’ve done a deep dive on. So, I think our message to them is, be easy to work with, be affordable, be forthright with any information. Don’t try to make money on the back side with freight – or if you are, just be upfront about it.”