New study rates every state’s telehealth laws for patient access and ease of providing services

January 5, 2022 – A new report from Reason Foundation, Cicero Institute, and Pioneer Institute rates every state’s telehealth policy for patient access and ease of providing virtual care.  

Millions of Americans tried telehealth for the first -time last year as federal officials and governors temporarily lifted restrictions that limited patient access to virtual care. But many of these restrictions on practices like speaking with doctors across state lines, recording voice messages with care instructions, and mandating insurance coverage have been reinstated, the new report finds. 

“Once the public health emergency declarations started to end or executive orders were withdrawn many of the new flexibilities for providers, insurers, and patients were lost overnight,” says Vittorio Nastasi, policy analyst at Reason Foundation and co-author of the report. “States need to adopt a number of telehealth reforms to provide their residents better access to this safe and effective virtual care.” 

Arizona, Florida, and Indiana are the only three states that allow all providers to easily practice telehealth across state lines. The other forty-seven states have arbitrary barriers that limit patient’s access to specialists and available appointments based purely on residency. 

Most states have removed the requirement that a patient must see a provider in-person before using telehealth services. Tennessee is the only state that still requires an initial in-person visit, while Alaska and West Virginia require an in-person visit before certain services can be provided.  

“While they cannot and should not replace all in-person medical appointments, virtual visits can save patients time and help them avoid germ-filled waiting rooms. Providers can also take some pressure off overburdened systems as they can see patients from an office or home,” writes report co-author Josh Archambault, a senior fellow with Cicero Institute and Pioneer Institute. 

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