April 14, 2023 – Ada Health, a global digital health company focused on improving human health at scale, today announces a new collaboration with Jefferson Health, Greater Philadelphia’s largest health system comprised of 18 hospitals and more than 50 outpatient facilities across Pennsylvania and New Jersey.
Through the initiative, Ada’s clinically-rich technology will be available via Jefferson’s website, apps, and patient portal, providing a trusted and personalized entry point to in-person and virtual services across its health system. Available 24/7 in English and Spanish, Ada improves health equity by enabling Jefferson patients to expedite access to appropriate care from the comfort and safety of their own homes, as well as breaking down language barriers for Spanish-speaking patients. Clinicians will also be able to securely access a clinical handover report via their Epic electronic patient record, saving time, helping them consider additional information in their diagnosis, and improving the patient-doctor conversation.
Built and managed by a team of doctors and technology experts over more than 10 years, Ada comprises world-class AI-based symptom assessment and acuity-specific care navigation to help patients better understand their symptoms and make more informed decisions about their health. Ada’s technology consistently demonstrates industry-leading levels of accuracy and safety and is already available to millions of patients across North America. Ada’s AI-based symptom assessment and care navigation platform covers 10,000 symptoms and risk factors, and 3,600 conditions linked to 31,000 ICD-10 codes, including mental health, pregnancy, rare diseases, and pediatrics. Ada will support Jefferson’s aim to provide services centered around all of their patients and help improve efficiency, costs, and satisfaction.