January 19, 2023 – Intermountain Healthcare, a leading health system of 33 hospitals in seven states, and Story Health, a health technology and services company that provides scalable specialty care beyond the clinic, have entered into a strategic partnership to improve access to specialty care for patients with heart failure.
The partnership combines Intermountain’s leadership in clinical quality improvement and excellence in healthcare delivery with Story Health’s specialty care platform solution to extend access to high-quality heart and vascular care for patients with heart failure.
Intermountain’s objective for the partnership is to enhance care for patients and provide an optimal experience for heart patients and their families — including improved adherence to medications and more personalization of care pathways to enhance care for patients.
Intermountain clinicians and Story Health coaches will work collaboratively to personalize patient treatments and stay in close contact with patients as they carry out their care plans.
Health coaches act as their healthcare partners and will be available to respond to patient questions via email, text, or calls – not only reminding them about important medication changes, but ensuring that patients have access to the medications and can safely make changes in between visits with their care providers.
The initial work between Intermountain and Story Health will be a program that implements Story Health’s platform into the Intermountain system. The program is already underway, and whitepapers with the program results will be published in late 2023.