July 22, 2024- A global cyber outage that disrupted industries including healthcare, aviation and the media on July 19 shows how interconnected IT systems are and the reliance on third-party vendors, according to Becker’s Hospital Review and health system leaders.
The interruptions originated from a flawed software update from cybersecurity company CrowdStrike that hit computers running on Microsoft Windows. Health systems such as Somerville, Mass.-based Mass General Brigham and Phoenix-based Banner Health and Seattle Children’s had to delay nonemergency procedures and appointments. Numerous hospitals around the country were affected to varying degrees, according to Becker’s Hospital Review and Becker’s Health IT.
During the recovery process, hospitals and health system employees should keep a running list of questions and concerns for the post-incident review.