March 16, 2021 – Global Healthcare Exchange (GHX) (Louisville, CO) welcomed Steve Jackson in the role of General Manager, Exchange Services.
In this capacity, Jackson will focus on co-designing solutions with providers and suppliers that lower the total cost of care and improve patient outcomes. Leveraging GHX’s extensive reach, Jackson will be responsible for advancing the healthcare industry’s adoption of a clinically integrated supply chain that enables greater precision and personalization of care.
Jackson joins GHX from National Research Corporation (NRC), an industry-leading voice of customer platform leveraged by more than 75% of the top 200 U.S. health systems. As president of NRC, the company’s customer NPS and employee satisfaction scores more than doubled and its market capitalization grew from $330 million to more than $1.4 billion.
Earlier in his career, he served in senior operating and management roles at healthcare-facing organizations including Vocera Communications, The Advisory Board Company, Neoforma and Stockamp & Associates.
Jackson will join the GHX Global Leadership Team alongside other business unit general managers including Rob Alcock (ePay), Hani Elias (Lumere) and Chrystie Leonard (Vendormate).