August 17, 2023– Mckesson a diversified healthcare services leader, and Genpact, a global professional services firm focused on delivering outcomes that transform businesses, announced that they have extended their relationship to bring continued efficiency and automation capabilities to McKesson’s finance operations, utilizing automation and AI solutions.
The extension builds on a 13-year association of simplifying and standardizing McKesson’s finance processes, leveraging its vision, operational excellence, and enterprise strategy roadmap, combined with Genpact’s process expertise. The companies have delivered digitally enabled automation and other advanced technologies to drive greater effectiveness and efficiencies in McKesson’s Finance processes.
Genpact has partnered with McKesson to deliver transformation to improve the delivery of finance capabilities in a more cost-efficient manner, improving customer and partner experience and Net Promoter Score (NPS). With this extension, the partnership will focus on advancing the operating model, scaling operating capabilities with digital initiatives, and evolving customer-centric models.