COVID-19 no longer in top five telehealth diagnoses nationally

January 10, 2024- In October 2023, COVID-19 fell out of the top five telehealth diagnoses nationally and in the Midwest and Northeast, according to FAIR Health’s Monthly Telehealth Regional Tracker. It remained absent from the top five telehealth diagnoses in the other two US census regions, the South and West, as it had in September. The data include claims for the privately insured population and Medicare Advantage but exclude Medicare Fee-for-Service and Medicaid.

Nationally, COVID-19 had been in fourth place in September, but in October hypertension supplanted it in that position. The diagnosis of substance use disorders, which had been in fifth place nationally in September, was replaced by endocrine and metabolic disorders in October.

Launched in May 2020 as a free service, the Monthly Telehealth Regional Tracker uses FAIR Health data to track how telehealth is evolving from month to month. An interactive map of the four US census regions allows the user to view an infographic on telehealth in a specific month in the nation as a whole or in individual regions. Each infographic shows month-to-month changes in volume of telehealth claim lines and audio-only telehealth usage (urban versus rural); the Telehealth Cost Corner, which presents a specific telehealth procedure code with its median charge amount and median allowed amount; and that month’s top five telehealth diagnoses and top five diagnoses via asynchronous telehealth.

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For the Monthly Telehealth Regional Tracker, click here.

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