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Perhaps you or a loved one has been diagnosed with cancer. Or perhaps your IDN has acquired a medical oncology practice, or opened up a…

We are in a study of Marshall Goldsmith’s excellent book, What Got You Here Won’t Get You There: How Successful People Become Even More Successful….

Excerpts from Still Surprised: A Memoir of a Life in Leadership: “…stories are a powerful tool for engaging others. All of us present ourselves to…

As a supply chain leader, one of your primary jobs is to make outside market pressures felt inside your healthcare organizations as suggested by Robert…

The May digital issue of The Journal of Healthcare Contracting is available online at www.jhconline.com. In the latest issue, Robert Handfield, Ph.D., shares research and…

There has never been a time in healthcare when the title to one of Marshall Goldsmith’s bestselling books was more accurate, compelling and true!  The…

It’s a classic good news, bad news story. Consumers are willing to spend from 7 – 22% more for better customer service. But 60% believe…

Everyone is looking for an edge in their supply chain operations, especially in the new healthcare economy that we will be facing over the next…

In any negotiation, be it with friends or business associates, the process by which you negotiate should be the same (i.e. gather background information pertaining…

There is much power and truth in the statement, “The teacher learns more than the student.”  Credible studies consistently prove that one of the most…