Uncategorized

Thoughts That Make You Go Hmmm on…Understanding Customer Perceptions of Value We often hear the axiom that “perception is reality.” When it comes to assessing…

The Healthcare Supplier/Provider Institute announced that LeAnn Born, vice president of supply chain for Fairview Health Services (Minneapolis, MN) representing the Large IDN Group from…

I’ve heard a lot of frustration in my conversations with suppliers over the benefits of value analysis and how they fit into this powerful evaluation/selection…

These days, as hospital systems’ stomachs appear to be growling for physician practices (and vice versa), lab professionals, and the patients themselves are caught in…

service and continuous quality improvement have always been important. As organizations struggle to grow revenues and reduce costs in our challenging economic times, service/quality is…

It was recently pointed out to me by one of the readers of my weekly e-newsletter that if a supply chain professional focuses solely on…

Having been intimately involved in four supply chain turnaround and restructuring efforts at four different organizations, Gary McMann can say from first-hand experience that the…

The latest JHC digital issue is now available. In this issue, one supply chain executive shares some tips for facilitating change in an organization. JHC…

What is leadership? How can I tell if I am a good, bad, or mediocre leader? How can I develop my own leadership? How can…

The following PRECISE Contracting column appeared in the latest print issue of JHC. To read more from the issue, visit www.jhconline.com I like to compare…