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Winners and losers… both lose.  You read that right… winners and losers both lose. The critical difference is the way winners handle losing! Harvard Business…

The Journal of Healthcare Contracting’s September digital issue is now available online at www.jhconline.com The issue features an article by Mike Reid, vice president of…

This week kicks off a new academic year in much of the Northern Hemisphere. As classes resume, here’s a critical question for our ongoing personal,…

Naval Hospital Jacksonville $60M upgrade almost complete Naval Hospital Jacksonville’s (Jacksonville, FL) five year, $60 million expansion and renovation projects is almost completed. Changes include…

The late great quality guru Phil Crosby had a famous saying that he lived by which was that “Quality is Free”.  Phil believed this to…

Amy Cosper, Editor in Chief of Entrepreneur Magazine, wrote the following in the June 2011 issue of Entrepreneur Magazine: “I remember Blockbuster.  Not the sad,…

Roger Weems, senior vice president, performance management Westchester Medical Center, Valhalla, N.Y. The Journal of Healthcare Contracting: What has been the most challenging and rewarding…

Organizational culture development is a complex topic with many intertwined leadership components. Establishing a peak performance culture in what’s sometimes called a “green field” situation…

Richard Killeen, director of purchasing Hackensack University Medical Center, Hackensack, N.J. 775-bed acute care/trauma medical center. Purchasing department handles expense purchases and agreements exceeding $260…

Over the last three-years it was surprising to me to have seen some high-quality supply chain professionals (i.e., materials managers, value analysis managers and support…