Healthcare reform…the private-sector way
The following is an excerpt of JHC’s Executive Interview with William Patten, divisional vice president of professional network contracting, Blue Cross and Blue Shield of…
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Ten reasons you need to become a master questioner
In the mid-90s, the company I worked for asked me and two other associates to put together a new sales training program to be rolled…
Why Silence Kills
I just came across a Corporate Executive Board (CEB) study showing the incredible penalties and pay-offs of good and bad communication practices. A survey of…
Healthcare Leadership: Criteria For Senior Executives
Without question, A.G. Lafley is one of the most successful leaders of our time. Lafley, the former chairman and CEO of Procter & Gamble, is…
HIGPA International Expo
Although you may never spend the night at 1600 Pennsylvania Avenue, the Health Industry Group Purchasing Association (HIGPA) can take you all the way to…
How to Sort Out Your Best Savings Ideas
All healthcare organizations have big, small and breakthrough savings ideas that they need to implement as fast as possible. However, from my experience, all of…
Healthcare Leadership: Fixing healthcare with the right questions
The October 2011 Harvard Business Review includes a column titled To Fix Health Care, Ask the Right Questions. The column was written by Henry Mintzberg,…
Strong Leaders Aren’t Controlled by Technology and Workloads
Work overload, 24/7 availability, stretched work weeks, and overflowing in-boxes are overwhelming most professionals and managers. But it doesn’t have to be that way. You…
Why one commercial payer invested heavily in ACO development
The first step is probably the hardest. In order for payors and providers to effectively manage an accountable care initiative, trust has to be built….
Turning Data into Dollars: Using Analytics to Improve Your Performance
I just read a synopsis of Brad Pitt’s latest movie “Moneyball” where he plays Billy Beane the general manager of the Oakland As who builds…