Hospitals saving “rainy day” funds?
The Columbus (Ohio) Dispatch reported that local hospitals have been beefing up their cash reserves, to the tune of $3 billion. According to the Dispatch, OhioHealth…
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Excellent Advice for Healthcare Leaders – from Seth Godin
Seth Godin, one of the world’s most successful bloggers and a long-standing best selling author, recently wrote a short blog titled Emergency Room Doctors, that…
Organizational performance — it starts with the customer
Just after writing a blog on improving customer service by treating your employees better I came across an interview on Jim Bush, EVP of World…
Early registration open for Healthcare Supplier/Provider Institute meeting
The Healthcare Supplier/Provider Institute announced that its next meeting will be held on August 23-24, 2012 at The Palmer House in Chicago, Illinois. The Healthcare Supplier/Provider…
Excellent Advice For Healthcare Leaders – from Maynard Oliverius
I was privileged to recently interview Maynard Oliverius, who has been President and CEO of Stormont-Vail Healthcare in Topeka, Kansas for 16 years. Oliverius, who…
Trends to Watch
Read the latest issue of The Journal of Healthcare Contracting online? Here are some excerpts Patti Baran, vice president, health systems, ambulatory care, Cardinal…
Want to Improve Customer Service – Treat Your Employees Better
This is the title of a recent report in the University of Pennsylvania newsletter Knowledge @ Wharton. Part of the article reports on “a recent…
Engaging Type A’s and Type B’s
In the latest issue of JHC, author and speaker Lisa Earle McLeod discusses why the distinction between assertive and aggressive is so important. Read her column…
Explain Why It Is Important
We are in a study and discussion of Gary Burnison’s recently published book titled, The Twelve Absolutes of Leadership. Burnison is CEO of Korn/Ferry International,…
Addressing “A Wicked Problem”
In the newest issue of ACO Insights, Dr. Robert Nesse, Chief Executive Officer, Mayo Clinic Health System, shares his c”autious optimism, as we work to…