Taking On Greater Responsibilities
Are you ready for what’s ahead? I’m not going to rehash the winds of change in healthcare. By now, we all know the upside and…
Articles by Robert T. Yokl
Are You Calculating ROI to Assess a Project’s Value?
One critical measurement I see that is lacking in supply chain circles is a return-on-investment calculation (figure 1) in assessing the potential or retrospective value…
Breaking Down Silos
Is this still a hospital supply chain challenge? “(Breaking down silos) of constituent politics – the bringing together of the various stakeholder groups – and…
Supply Business Intelligence: What’s Your SBI Intelligence Quotient?
Howard Dresner, a Gartner Group Analyst, coined the phrase “business intelligence” in 1989 to encompass all “concepts and methods to improve business decision making by…
Performance-Based Purchase Service Contracts
Why price shouldn’t be a factor My firm occasionally receives requests from supply chain professionals to price benchmark their healthcare organization’s purchase service contract portfolio,…
Supplier Relationship Management Should be a Healthcare Best Practice too!
We don’t hear a lot of supply chain professionals talking about “supplier relationship management” as an emerging best practice in healthcare, but it is a…
How to Defend Against Growing Inflation
If you haven’t noticed, inflation is rearing its ugly head again. In 2010, the inflation rate was 3.4 percent, and it is predicted to jump…
Quality is Almost Free
Why more efficient hospitals have better quality outcomes Quality guru Phil Crosby had a famous saying that he lived by – “Quality is Free.” Crosby…
Strategic Sourcing: How to get it right
For years we in the healthcare supply chain have been throwing around the term “strategic sourcing” to mean just about anything involved in the procurement…
RFPs: Pitfalls, Performance, and Platitudes
RFPs can be friend or foe in obtaining low cost, high service levels By Robert T. Yokl, Chief Value Strategist, Strategic Value Analysis® in Healthcare…